End User Terms and Conditions (EUTCs)

PLEASE READ THESE END USER TERMS AND CONDITIONS (‘EUTCs’) CAREFULLY BEFORE USING THE SERVICES BY CLICKING ON THE "I AGREE" BUTTON. IF YOU OR THE COMPANY YOU REPRESENT DO OR DOES NOT AGREE TO THESE EUTCs, DO NOT CLICK ON THE "I AGREE" BUTTON, DO NOT EXECUTE THIS COMMAND AND DO NOT USE THE SERVICES.

IF YOU CLICK ON “I AGREE” BUTTON, IT SHALL DEEM THAT YOU HAVE READ, UNDERSTOOD AND ACCEPTED THE TERMS AND CONDITIONS VOLUNTARILY AND FREELY CONSENTED AND AGREED TO BE BOUND BY THESE EUTCs, WHICH YOU ARE HEREBY STOPPED TO DENY OR DEFEND AT ANY POINT OF TIME HEREAFTER.

These EUTCs set forth herein and executed on the day and date of its electronic acceptance, by Subscriber, in favour of DirectFN and/or its Affiliate/s (hereinafter referred to as “DirectFN”) apply to the use of the Services by Subscriber and binds Subscriber for compliance of all the terms and conditions stipulated herein.

In these EUTCs the following words and expressions shall, unless the context otherwise requires, have the following meanings :

“Affiliate”:	means a legal entity that controls, is controlled by or is under the common control with DirectFN, but only while that control relationship exists. To "Control" means the direct or indirect ownership or power to control of more than 50% of the issued shares or other securities of an entity or of the voting rights attached to the issued shares or other securities of such entity; or the power to control, directly or indirectly, the appointment of more than 50% of any board of directors or governing body of such entity,

"Business Day":	means any day except the day that is declared as holiday by the government or head of state of United Arab Emirates,

"Claims" or "Losses":	means any and all liabilities, obligations, losses, damages, penalties, claims, actions, suits, costs, judgments, settlements, and expenses of whatever nature, including, without limitation, i) direct, indirect, punitive, special, consequential and incidental damages, and ii) administrative costs, litigation costs, and attorneys' and auditors' fees and disbursements,

“DirectFN”:	means DirectFN LTD a company duly incorporated under the laws of Dubai International Financial Center (DIFC), Dubai, United Arab Emirates,

“End User Agreement”:	means the entire agreement (including any subscription form/application form/order form/invoice/quotation (electronic or otherwise) and these EUTCs) agreed between Subscriber and DirectFN for the provision of the Services to Subscriber,

“Force Majeure Event”:	means any circumstances beyond the reasonable control and without the gross negligence or willful conduct of Subscriber or DirectFN including, without limitation, inability or delay caused through acts of God, fire, flood, war, riots, civil strike, terrorism, blockade, sabotage, rationing, embargoes, epidemics, earthquakes, industrial dispute of any kind (other than disputes involving that Party's own employees or the employees of an Affiliate of that Party), lightning, explosion, civil commotion, malicious damage, storm, tempest, supply shortages, equipment failures, or software malfunctions, acts or omissions of Information Provider/s or any third party, act of government in its sovereign or contractual capacity, acts of public enemy, acts of civil or military authority, or other regulatory authority, acts or omissions of persons or bodies for whom the Party affected thereby is not responsible,

“Intellectual Property”:	means creations of the mind: inventions, literary and artistic works, and symbols, names, images, and designs used in commerce such as copyright and related rights, trademarks, geographical indications, industrial designs, patents, protection of undisclosed information, control of anti-competitive practices in contractual licenses,

“Intellectual Property Rights”:	means rights in Intellectual Property anywhere in the world, whether or not they are registered,

“Information”:	means financial information including but not limited to market prices, volumes, news and all other information as transmitted by DirectFN through the Service,

“Information Provider”:	means a legal entity which provides Information to DirectFN, so as to enable DirectFN to process the same and use the Information whilst providing the Services to Subscriber. For the purpose of these EUTCs, Information Provider shall include all current and/or future entity/entities who shall supply Information to DirectFN, from time to time,

“Party/Parties/Both Parties”:	means DirectFN and/or Subscriber as applicable,

“Real-Time Data”:	means market data as released by each Information Provider, with no built in delay,

“Subscriber”:	means any person whether natural person or artificial legal entity who has subscribed for the Services and executed these EUTCs, in favour of DirectFN,

“Subscription Fees”:	means the fees as may be applicable to Subscriber and indicated in the relevant subscription form/application form/order form/invoice/quotation (electronic or otherwise),

“System”:	means the information system operated by DirectFN, which collects, processes and disseminates the Information,

“Services”:	means and includes transmission, reception and dissemination of financial market information and other related content by DirectFN to Subscriber, through its suite of products. The right to use the Service offered by DirectFN is personal to Subscriber and is not transferable to any other person or entity,

“Software”:	means the software in the System provided by DirectFN and includes computer software, programs and associated media, printed material, “online” or electronic documentation, and internet based services,

“Term/Tenure”:	means the period mentioned in any subscription form/application form/order form/invoice/quotation as valid for the use of the Services or the period which begins on the day that DirectFN has authorised access to the Services upon Subscriber proceeding with the installation of any of the Software and continues until the Services are terminated or suspended in accordance with these EUTCs,

1).

Intellectual Property Rights:

Subscriber acknowledges, agrees and confirms that DirectFN and the Information Provider/s have Intellectual Proprietary Rights in certain trademarks, service marks, trade names, corporate names and in the Information that originates on or derives from markets regulated or operated by the Information Provider/s which constitute to be Intellectual Property of the DirectFN or Information Provider/s. Subscriber agrees not to use such Intellectual Property in any way, which would infringe the rights of DirectFN and the Information Provider/s. Subscriber agrees not to alter, remove, or obscure any copyright notices or other proprietary notices as furnished by DirectFN or to use in any manner Direct FN’s or Information Provider’s trademarks or service marks.

2).

Software Ownership:

DirectFN hereby grants and Subscriber hereby accepts a limited and restricted license for the Software and the supplied documentation (the "Documentation") for personal use, on a non exclusive, non-assignable and non transferable basis. The Software is proprietary to DirectFN or its Affiliate/s. Subscriber's receipt of the Services does not constitute a sale of the Software. The rights and interests in the Intellectual Property and/or the Software rest with DirectFN. Subscriber agrees not to alter, decompile, or disassemble or reverse engineer or otherwise determine or attempt to determine source code or the executable code of the Software or create any derivative works based upon the Software, or authorize any third party to do so; rent, lease, distribute, or resell the Software, or attempt to do any of the foregoing. Subscriber shall not obfuscate, remove or alter any of the logos, trademarks, internet links, patent or copyright notices, confidentiality or proprietary legends or other notices or markings that are on or in the Software or the related Documentation. As licensee, Subscriber owns the media on which the Software is originally or subsequently recorded, but none of the content placed thereon. The license granted herein is limited to the tenure of these EUTCs and shall automatically be revoked on the expiry of the Term or its earlier determination whichever is earlier.

3).

Password Policy:

3.1).

DirectFN shall provide the Subscriber with applicable password/s and account designation/s to use in connection with the Service. Subscriber is entirely responsible for maintaining the confidentiality of the passwords and account. Subscriber shall immediately notify DirectFN of any unauthorized use of password/s and/or account designation/s or any other breach of security. Subscriber is entirely responsible for any and all activities that occur in Subscriber’s account. The Subscriber shall exit from the account, at the end of each session. Each password may be used by one Subscriber only.

3.2).

Subscriber shall notify DirectFN immediately of any unauthorized use of the account or password or any other breach of security. DirectFN will not be liable for any loss or damage arising from Subscriber failure to comply with these requirements.

3.3).

Subscriber hereby undertakes and confirms Subscriber’s adherence and unconditional support to the following anti piracy policy pertaining to the Software:-

a).	Subscriber shall not make or use unauthorized copies of the Software under any circumstances and will comply with the license regulating the use of the Software.

b).	Subscriber shall not engage directly or indirectly in the manufacture, distribution, supply or use of counterfeit, pirated or unlicensed software.

c).	Subscriber shall report forthwith, when it comes to its knowledge or it suspects any counterfeit, piracy, infringement of intellectual property rights pertaining to the Software and the Services, and unconditionally provide oral or documentary evidence, proof, and/or testimony in its possession about the piracy or infringement of the Intellectual Property Rights.

4).

Authorized Use of Information:

4.1).	Subscriber is authorized to receive and use the Information solely in accordance with these EUTCs. Any other use of the Information by Subscriber, including, but not limited to, retransmission or reprocessing, in whole or in part, is prohibited.

4.2).	In the event Subscriber is an organization, the Information is to be used solely for the internal use of such organisation and its employees and not for redistribution to any other person or entity. For the avoidance of doubt ‘internal use’ shall include use by third parties with whom Subscriber share but to whom Subscriber does not sell or beneficially provide the Information, provided that the usage by such third parties constitutes an integral and inseparable part of business of Subscriber.

4.3).	Subscriber further agrees not to use or permit anyone to use the Information for any unlawful purpose.

4.4).	Subscriber agrees that Subscriber’s arrangement with DirectFN for receipt of the Information is subject to immediate suspension or termination, without notice, in the event that the agreement between DirectFN and Information Provider is suspended or terminated for any reason, whatsoever.

4.5).	Subscriber agrees, when required by DirectFN, to make application to and receive written approval for the receipt of the Information prior to using the Services and agrees to comply with any conditions, restrictions or limitations imposed by DirectFN on its own or on the instructions of the Information Provider, including paying all such fees or charges.

5).

Subscription Fees:

The Subscription Fees currently charged is for the Services and other financial content and may be amended by DirectFN from time to time without notice. The Subscription Fees is payable monthly, quarterly, half-yearly or annually in advance subject to such levies, taxes, fees and duties that shall be payable by Subscriber, to DirectFN or the Stock Exchange or any other authority as the case may be. This Subscription Fee is non-refundable. DirectFN reserves the right to recover any outstanding Subscription Fees due and payable by Subscriber through legal recourse.

6).

Information from Subscribers:

All Information provided to Subscriber pursuant to these EUTCs are being provided at the request of Subscriber. DirectFN shall request in writing any additional information from the Subscriber required by any Information Provider/s or their auditors. Failure to promptly provide the requested information shall result in immediate suspension of access to the Services until such time the request is complied with.

7).

Confidentiality:

By reason of the relationship hereunder, Subscriber shall have access to certain information and materials concerning the Software, that are confidential and of substantial value to DirectFN, which value would be impaired if such information were disclosed to third parties ("Confidential Information"). Confidential Information of DirectFN shall include, without limitation, information specifically designated as confidential, the features and functions of the Services that are not available to the general public via the public internet (including screen shots of the same), future product plans, any documentation or specifications provided to Subscriber, the commercial terms (including pricing) of these EUTCs but not the mere existence of these EUTCs, any order form/s, statements of work, schedules, addenda or amendments to these EUTCs, performance and security test results, and any other proprietary, financial or business information supplied to Subscriber by DirectFN. Subscriber agrees that it will not and will ensure that its employees, agents and contractors will not make use of (except in furtherance of these EUTCs), disseminate, or in any way disclose any Confidential Information of the DirectFN to any person, firm or business, except for any purpose DirectFN may hereafter authorize in writing. Subscriber will treat all Confidential Information with the same degree of care as it accords to its own Confidential Information, and shall exercise reasonable care to protect its own Confidential Information. Notwithstanding the foregoing, "Confidential Information" shall not include:


a).	Information previously known to Subscriber without reference to Confidential Information,

b).	Information which is or becomes publicly known through no act or omission of Subscriber,

c).	Information which has been independently developed by Subscriber without reference to DirectFN's Confidential Information,

d).	Information received from a third party under no confidentiality obligation with respect to the Confidential Information,

e).	Information required to be disclosed pursuant to administrative or court order, government or regulatory requirement or arbitration or litigation arising out of these EUTCs.

8).

Indemnity:

8.1).	DirectFN shall, at its expense, defend or at its option, settle any claim, action or allegation brought against Subscriber, that the Software or any deliverable infringes any valid copyright, patent, trade secret, or any other proprietary right of any third party and shall pay any final judgments awarded or settlements entered into; provided that Subscriber gives prompt written notice to DirectFN of any such claim, action or allegation of infringement and gives DirectFN the authority to proceed as contemplated herein. DirectFN will have the exclusive right to defend any such claim, action or allegation and make settlements thereof at its own discretion, and Subscriber shall not settle or compromise such claim, action or allegation, except with prior written consent of DirectFN. Subscriber shall give such assistance and information as DirectFN may reasonably require in settling or opposing, such claims. In the event any infringement claim, action or allegation is brought or threatened, DirectFN may, at its sole option and expense (i) procure for Subscriber the right to continue use of the Software or infringing part thereof; or (b) modify or amend the Software or infringing part thereof; or (c) replace the Software or infringing part thereof with other software having substantially the same or better capabilities; or (d) terminate these EUTCs and refund to Subscriber the prorated amount of the fees prepaid by Subscriber that were to apply to the remainder of the unexpired term, as calculated from the termination date through the remainder of the unexpired term. The foregoing obligations will not apply to the extent the infringement arises as a result of: (a) any use of the Software in a manner other than as specified in these EUTCs; (b) any use of the Software in combination with other products, equipment, devices, software, systems or data not supplied by DirectFN to the extent such claim is directed against such combination; or (c) any alteration, modification or customization of the Software made by any party other than DirectFN or DirectFN's authorized representative if such infringement would not have occurred without such modification or combination.

8.2).	Subscriber shall indemnify and keep indemnified DirectFN and its Affiliate/s, each person who controls DirectFN (if any), any directors, officers, employees, agents, attorneys, co-branders or other partners, against all losses, costs, expenses, charges, compensations, litigations, attorney fees, demands, and claims incurred or suffered as a consequence or result of breach of these EUTCs by Subscriber or use of the Services or connection to the Services by Subscriber or as a result of infringement of Intellectual Property Rights of DirectFN and/or its Affiliate/s or for any claim preferred by any third party arising directly or indirectly due to omissions, commissions, negligence, willful default, intentional or unintentional actions including but not limited to violation of copyright, trademark, piracy or altering, decompiling, disassembling, reverse engineering or engaging into manufacturing, distribution, supply or use of counterfeit, pirated or unlicensed software by Subscriber or for any reason whatsoever.

9).

Limited Warranty:

9.1).	DirectFN SHALL ENDEAVOUR AND MAKE BEST EFFORTS TO PROVIDE THE INFORMATION CONTAINED IN THE SYSTEM OR THAT WERE TRANSMITTED THROUGH THE SYSTEM, COMPLETELY, CONTINUOUSLY AND CONCISELY SUBJECT TO AVAILABILITY OF INFORMATION FROM THE INFORMATION PROVIDER AND ALSO OPERATIONAL PERFORMANCE OF COMMUNICATION LINKS THROUGH WHICH THE INFORMATION IS TRANSMITTED.

9.2).	SUBSCRIBER EXPRESSLY UNDERSTANDS AND AGREES THAT: SUBSCRIBER’S USE OF THE SERVICES IS AT SUBSCRIBER’S SOLE RISK. THE SERVICES ARE PROVIDED TO THE SUBSCRIBER ON AN "AS IS" AND "AS AVAILABLE" BASIS. NOTWITHSTANDING THE AFORESAID DirectFN EXPRESSLY DISCLAIM ALL OTHER WARRANTIES, REPRESENTATIONS, GUARANTEES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES, REPRESENTATIONS AND CONDITIONS OF MERCHANTABILITY, FITNESS, COMPLETENESS, ACCURACY, TIMELINESS OR THAT THE SAME WILL BE UNINTERRUPTED, ERROR FREE OR FREE OF VIRUSES OR DEFECTS.

10).

Disclaim of Liability:

NEITHER DirectFN NOR THE INFORMATION PROVIDER/S SHALL BE LIABLE TO THE SUBSCRIBER OR ANY OTHER PERSON, REGARDLESS OF THE CAUSE FOR ANY ERRORS, INACCURACIES OR OMISSIONS OF THE SERVICES OR INFORMATION, OR FOR ANY DELAY OR INTERRUPTION IN THE TRANSMISSION THEREOF TO SUBSCRIBER, OR FOR ANY CLAIMS OR LOSSES ARISING THERE FROM. DirectFN HEREBY EXPRESSLY DISCLAIMS ALL LIABILITY FOR LOSSES OR DAMAGES OF ANY KIND WHETHER DIRECT OR INDIRECT, CONSEQUENTIAL, COMPENSATORY, ACTUAL, PUNITIVE, SPECIAL, INCIDENTAL OR EXEMPLARY, ARISING OUT OF THE USE OF THE SERVICES OR THE REFERENCE AND RELIANCE ON ANY INFORMATION OBTAINED ON OR THROUGH THE SYSTEM.

11).

Exclusions and Limitations:

Some jurisdictions bar limitation or exclusion of certain warranties, representations and conditions or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations of these EUTCs may not apply to Subscriber.

12).

Default by Subscriber:

DirectFN shall construe the following to be events of default by Subscriber ie. If DirectFN determines that:-

a).	Subscriber commits any material or persist breach of any provision in these EUTCs (in case of a breach being capable of being remedied) which shall have remained unremedied within fifteen (15) days after the receipt of a request in writing, to remedy such breach; or

b).	any of Subscriber's representations in these EUTCs are untrue; or

c).	a petition or other proceeding in bankruptcy or insolvency is filed against Subscriber; or

d).	Subscriber by any act, omission, commission, willful default or negligence violates or contravenes the Intellectual Property Rights in the Software and the Services, without prejudice to the aforesaid, DirectFN reserve its right to adopt legal proceedings against Subscriber, in accordance with the applicable law.

13).

Termination by Subscriber:

Subscriber may terminate these EUTCs by giving one (1) month written notice to DirectFN. Upon such termination, Subscriber shall not be entitled to any refund of Subscription Fees (if any) and immediately cease all use of the Information provided by DirectFN.

14).

Termination by DirectFN:

14.1).

In the event of default by Subscriber, DirectFN may terminate these EUTCs by giving one (1) month advance written notice to Subscriber.

14.2).

Notwithstanding anything to the contrary, DirectFN may terminate these EUTCs:

a).	without assigning any cause, but after giving one (01) month written notice to Subscriber; or

b).	forthwith without any reason, in the event of breach of Intellectual Property Rights in the Software and/or the Services by Subscriber or breach of any of the Password Policies provided under these EUTCs (clause 3), or on the instructions of the Information Provider.

14.3).

Notwithstanding the aforesaid, Subscriber agrees that DirectFN, in its sole discretion, may (or may on the instructions of the Information Provider/s) suspend or terminate Subscriber’s password/s, account designation/s (or any part thereof) or use of the Services, remove and discard any Information within the Services, deactivate or delete Subscriber’s account and all related information and files in Subscriber’s account and/or bar any further access to such files or the Services, discontinue providing the Services, or any part thereof, with or without notice if DirectFN believes that Subscriber has violated or acted inconsistently with the spirit of these EUTCs and have not either cured the breach (if curable) or provided a satisfactory undertaking to DirectFN or the applicable authorities, within five (5) Business Days of receiving a notification of the breach, or for maintenance purposes. Further, Subscriber agrees that DirectFN shall not be liable to Subscriber or any third party for any termination or suspension of Subscriber’s access to the Services.

15).

Assignment:

Subscriber shall not assign these EUTCs or any of Subscriber rights and obligations hereunder without the prior written consent of DirectFN. DirectFN may assign all or any of its rights and obligations under these EUTCs, without seeking any consent of Subscriber, to an Affiliate or a surviving entity, in the case of merger or sale of all or substantially any of the assets of DirectFN.

16).

Governing Law and Jurisdiction:

This End User Agreement shall be construed in accordance with and governed in all respects by the laws of United Arab Emirates and the Parties submit to the exclusive jurisdiction of Dubai courts in respect of all legal proceedings which may arise in any way whatsoever out of this End User Agreement.

17).

Notices:

17.1).	All notices, approvals, proposals and other communications required or permitted to be given under these EUTCs to DirectFN shall be in writing and shall be delivered by personal delivery, e-mail, or by registered or certified post to the appropriate contact person/s set out below. Such notices or communications shall be deemed to have been received subject to proof of delivery. Address: DirectFN Ltd, PO Box 26730 - Dubai, UAE or Office 3401 - Saeed Tower 2, Sheikh Zayed Road, Dubai, United Arab Emirates. Email: Found on ‘CONTACT US’ page in products provided by DirectFN (currently at its website www.directfn.com)

17.2).	All notices, approvals, proposals and other communications to Subscriber shall be, sent in writing to the appropriate contact person provided by Subscriber to DirectFN (by personal delivery, e-mail, or by registered or certified post) or by DirectFN posting the same in its products or website (currently at www.directfn.com).

17.3).	Either party may change its address for service after giving advance notice to the other party.

17.4).	All notices or communications under or in connection with these EUTCs shall be in English or, if in any other language, accompanied by a translation into English. In the event of any conflict between the English text and the text in any other language, the English text shall prevail.

17.5).	The Services may also provide notices of changes to these EUTCs or other matters by displaying notices on DirectFN’s website (currently at www.directfn.com).

18).

Force Majeure:

Neither Subscriber nor DirectFN shall be liable for delay or failure in performance of any of the acts required by these EUTCs when such delay or failure arises from Force Majeure Event/s. The time for performance of any act delayed by such Force Majeure Event/s may be postponed for a period equal to the period of the delay. However, either party shall be at liberty to terminate these EUTCs forthwith, in case the Force Majeure Event/s continues for more than a period of one month.

19).

Entire Agreement:

Any applicable subscription form/application form/order form/invoice/quotation whether electronic or otherwise (eg. covering the Term, method of payment, price etc.) if any and/or these EUTCs as the case may be constitute the entire agreement between Subscriber and DirectFN and govern the use of the Services by Subscriber, superseding and cancelling all previous or contemporaneous written and oral terms and conditions, communications and other understandings between DirectFN and Subscriber related to the subject matter of these EUTCs and the provision of the Services.

20).

Amendments:

DirectFN reserves the right to vary, amend and/or substitute these EUTCs, including any applicable Subscription Fees from time to time without prior notice to Subscriber. Such amendments shall be posted in DirectFN’s website (currently at www.directfn.com) and shall be deemed to be effective and binding on Subscriber. In the event Subscriber does not agree to the new terms and conditions made by DirectFN, after making payment of outstanding dues (if any) Subscriber will have the right to terminate these EUTCs, by written notice to DirectFN.

21).

Effective Date of EUTCs:

The effective date of these EUTCs shall be the date Subscriber pays the applicable Subscription Fees. However, Subscriber shall be bound by these EUTCs on the acceptance of the same. These EUTCs shall be deemed to have been accepted by Subscriber, upon Subscriber subscribing his/her/its signature to this document or electronically accepting the same.

22).

Miscellaneous:

22.1).	These EUTCs are between DirectFN and Subscriber, and is not for the benefit of any third party, whether directly or indirectly. Subscriber’s interaction with third parties and any other terms, conditions warranties or representations associated with dealings of Subscriber and any third party are solely between Subscriber and such third parties. DirectFN and/or Information Provider/s shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings.

22.2).	The failure of DirectFN to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder.

22.3).	If any provision of these EUTCs is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these EUTCs will otherwise remain in full force and effect and enforceable.

22.4).	These EUTCs are not assignable, transferable or sub licensable by Subscriber (by operation of law or otherwise) without DirectFN’s prior written consent. DirectFN shall have the right to assign all or part of these EUTCs without Subscriber’s approval.

22.5).	No agency, partnership, joint venture, or employment is created as a result of these EUTCs and Subscriber has no authority of any kind to bind DirectFN in any respect whatsoever.

22.6).	Termination or expiry of these EUTCs between DirectFN and Subscriber shall not affect the accrued rights of the Parties at the date of termination or expiry or affect those obligations of a continuing nature which shall continue to apply, including, without limitation, the provisions for liability, Warranty, Indemnification, proprietary and Intellectual Property Rights, Software Ownership, Confidentiality and the obligation to make payments, notwithstanding the termination or expiry of these EUTCs for any reason whatsoever.


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